Managed IT & support

Care for the systems your team relies on.

Ongoing maintenance, monitoring, and troubleshooting with a defined scope of support.

• Workstation and server maintenance
• Updates and endpoint management
• Help with day-to-day technical issues
• Computer, printer and scanner setup and troubleshooting
• Hardware upgrades and IT purchasing advice
• NAS and shared-storage troubleshooting

Microsoft 365 & cloud

Make cloud services work for your business.

Practical advice, configuration, and migration planning based on your applications and ways of working.

• Microsoft 365 email and accounts
• Cloud server migrations and AWS infrastructure
• Remote desktops and cloud file-sharing options
• Identity and access configuration

Security & access

Reduce risk with sensible safeguards.

Layered controls that help protect accounts, devices, and access to business systems.

• Endpoint protection and patching
• Multifactor authentication
• Firewall and VPN configuration
• Ransomware risk reduction and security assessments
• IP camera network auditing, access controls and hardening

Backup & recovery

Plan for when things go wrong.

Backup configuration, monitoring, and restore testing to support recovery after an incident.

• Offsite backup options
• Recovery planning and documentation
• Restore testing within the agreed scope

Networks & remote work

Connect your people and offices.

Support for office networks, remote access, and the infrastructure behind everyday collaboration.

• Wi-Fi and network troubleshooting
• Remote access and multi-office VPN connectivity
• Redundant internet connection planning
• Hosted VoIP / PBX setup and maintenance
• Business phone extensions and meeting systems

Services, coverage hours, response arrangements, and recovery objectives are defined for each engagement. Automated monitoring does not imply round-the-clock technician availability.